Reducing the Liability of Mechanical ATF Exchange Services

In today's world, good communication skills with customers can not only help increase your ticket average and customer satisfaction rating, it can also help you identify and prevent potential service claims. The check list below is a communication tool that can be used as guideline prior to providing mechanical ATF fluid exchanges.

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Keeping A Customer Cool!

As outside temperatures rise so do the operating temperatures of a vehicles' vital components. Keeping a car's coolant system functioning properly is key to helping your customers and their cars cool through the heat of the summer months. Not only does the car's coolant system keep the engine cool it also maintains and reduces the transmission temperature along with the AC and electrical components. A clogged, corroded or leaky radiator can have a dramatic effect on a vehicles performance especially if it is under heavy load like towing or traveling up a steep grade.

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CVT, What does it mean?

In recent months it seems that we have been receiving an increased number of phone calls regarding CVT's on our SMART BLEND SYNTHETICS Tech Service Line. The main question that we are often asked is, what do the letters CVT stand for on the vehicles transmission fluid dipstick? The letters CVT stand for or identify the vehicles automatic transmission type as a Continuously Variable Transmission better known as a CVT Transmission. When the letters CVT appear on the transmission dipstick this means install specialty CVT transmission fluid.

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